Practitioner cockpit — NEO mentor view

Your caseload

Access by relationship — not by role.

Today's check-ins

5 blocks

Pen-portrait — Maya

Current version · last updated 19 Sept by mentor

Standing risk-assessment layer

RA005 — applies to all caseload contact, every day.

Acknowledged 09:28 Open RA005 in vault

Absence reports — this morning

Parent-reported. Acknowledge, rearrange, watch the pattern — never chase blind.

Yasmin — reported unwell by parent at 08:05. Acknowledged 08:19. Recorded I — illness for today's sessions. Both sessions moved to Thursday; subject teachers notified. Expected back tomorrow.

1 of 5 — below review threshold

Practitioner–guardian–DSL review at 5 / 10 / 15 sessions missed — see escalation paths. Unreported absence is recorded N until the reason is established (resolve within 5 working days), then corrected — never left hanging.

Caseload signals

Auto-surfaced by NOOMA — never auto-actioned.

Maya — partial attendance Wk2 Wed (afternoon) noted; mentor flag still monitoring; no DSL action required.
Theo — first full week complete; transition plan on track; parent prefers phone over email — confirmed.
Yasmin — absent today (parent-reported, acknowledged); first absence this term; no DSL action. IGCSE Maths exam-fee reminder held over to the 13:30 call.

Escalation paths

Roles, not names. Always confirm with the on-duty rota.

Diamond AI Policy in practice

For this caseload's reflective work.

NOOMA constructs the prompts. You don't hand-prompt LLMs against learner data.
Every AI-touched artefact carries a witnessed_by field — a named human signs off.
Learners hold the consent toggle. Switching off does not penalise.

Good morning. Three learners on your caseload.

Your caseload

Today's check-ins

Pen-portrait — Maya